Reengineering the corporation : a manifesto for business revolution

Detalles Bibliográficos
Autores principales: Hammer, Michael (Autor), Champy, James (Autor)
Formato: Libro
Lenguaje:Inglés
Español
Publicado: New York : Harper Business, 1994
Edición:1st ed.
Materias:
Aporte de:Registro referencial: Solicitar el recurso aquí
Tabla de Contenidos:
  • The crisis that will not go away
  • Reengineering: the path to change
  • Rethinking business processes
  • The new world of work
  • The enbling role of information technology
  • Who will reengineer?
  • The hunt for reengineering opportunities
  • The experience of process redesign
  • Embarking on reengineering
  • One company's experience: Hallmark
  • One company's experience: Taco Bell
  • One company's experience: Capital Holding
  • One company's experience: Bell Atlantic
  • Secceeding at reengineering.