Cita APA (7a ed.)

Mochimaru, M., Ueda, K., & Takenaka, T. (2014). Serviceology for Services: Selected papers of the 1st International Conference of Serviceology. Springer Japan : Imprint: Springer.

Cita Chicago Style (17a ed.)

Mochimaru, Masaaki, Kanji Ueda, y Takeshi Takenaka. Serviceology for Services: Selected Papers of the 1st International Conference of Serviceology. Tokyo: Springer Japan : Imprint: Springer, 2014.

Cita MLA (8a ed.)

Mochimaru, Masaaki, et al. Serviceology for Services: Selected Papers of the 1st International Conference of Serviceology. Springer Japan : Imprint: Springer, 2014.