Cita APA (7a ed.)

Weinstein, A. (2012). Superior customer value: Strategies for winning and retaining customers (Third edition.). CRC Press.

Cita Chicago Style (17a ed.)

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. Third edition. Boca Raton, Florida ; London, [England] ; New York: CRC Press, 2012.

Cita MLA (8a ed.)

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. Third edition. CRC Press, 2012.