Heizer, J., Render, B., & Heizer, J. H. (1999). Operations management (5th ed.). Prentice-Hall.
Cita Chicago Style (17a ed.)Heizer, Jay, Barry Render, y Jay H. Heizer. Operations Management. 5th ed. Upper Saddle River, N.J.: Prentice-Hall, 1999.
Cita MLA (8a ed.)Heizer, Jay, et al. Operations Management. 5th ed. Prentice-Hall, 1999.
Precaución: Estas citas no son 100% exactas.