Scholz-Reiter, B., & Stickel, E. (1996). Business process modelling. Springer-Verlag.
Cita Chicago Style (17a ed.)Scholz-Reiter, B., y Eberhard Stickel. Business Process Modelling. Berlin ; New York: Springer-Verlag, 1996.
Cita MLA (8a ed.)Scholz-Reiter, B., y Eberhard Stickel. Business Process Modelling. Springer-Verlag, 1996.
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