Cita APA (7a ed.)

(1997). Effective Techniques for Managing & Handling Insurance Claims. Thorogood Publishing Ltd.

Cita Chicago Style (17a ed.)

Effective Techniques for Managing & Handling Insurance Claims. Thorogood Publishing Ltd, 1997.

Cita MLA (8a ed.)

Effective Techniques for Managing & Handling Insurance Claims. Thorogood Publishing Ltd, 1997.