Mitroff, I. I. (2000). Managing Crises Before They Happen: What Every Executive & Manager Needs to Know About Crisis Management. Amacom.
Cita Chicago Style (17a ed.)Mitroff, Ian I. Managing Crises Before They Happen: What Every Executive & Manager Needs to Know About Crisis Management. Amacom, 2000.
Cita MLA (8a ed.)Mitroff, Ian I. Managing Crises Before They Happen: What Every Executive & Manager Needs to Know About Crisis Management. Amacom, 2000.
Precaución: Estas citas no son 100% exactas.