Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)

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This work describes the management of interlibrary loans (PI) of the Córdoba University Libraries Agreement. The objectives to determine the level of use of the service, the percentage of documents obtained over the total number of requests made, the application of satisfaction surveys, the use of p...

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Detalles Bibliográficos
Autores principales: Chaves, María Luz, Martín, Sandra Gisela
Formato: Artículo publishedVersion
Lenguaje:Español
Publicado: Facultad de Filosofía y Letras, Universidad de Buenos Aires 2020
Materias:
Interlibrary loans
Library cooperation
University libraries
Statistics
ABUC
Argentina
Préstamos interbibliotecarios
Cooperación bibliotecaria
Bibliotecas universitarias
Estadísticas
Acceso en línea:http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/7682
https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=7682_oai
Aporte de:
Repositorio Digital de la Universidad de Buenos Aires (UBA) de Universidad de Buenos Aires
id I28-R145-7682_oai
record_format dspace
spelling I28-R145-7682_oai2024-12-10 Chaves, María Luz Martín, Sandra Gisela 2020-10-05 This work describes the management of interlibrary loans (PI) of the Córdoba University Libraries Agreement. The objectives to determine the level of use of the service, the percentage of documents obtained over the total number of requests made, the application of satisfaction surveys, the use of promotion / dissemination systems, the typology of users who use the service, the type of documents they request, the way libraries receive requests, the shipping methods used and the costs associated with the service were establised. It was also sought to identify the strengths and weaknesses regarding logistics and service management, the level of satisfaction with management software and the level of knowledge regarding IP regulations. A descriptive exploratory study with a quantitative approach was established. The design was cross-sectional framed in a field study whose units of analysis were the librarians in charge of the IP service and the directors of the ABUC member libraries. It was concluded that the greatest strength of the service is in access to other collections, which allows expanding the bibliographic heritage available to users. The major weaknesses of the interlibrary loan service were related to the problems related to the Cor-pib software and the sending and receiving of documents. El presente trabajo describe la gestión de los préstamos interbibliotecarios (PI) del Acuerdo de Bibliotecas Universitarias de Córdoba. Se plantearon como objetivos para determinar el nivel de uso del servicio, el porcentaje de documentos obtenidos sobre el total de peticiones realizadas, la aplicación de encuestas de satisfacción, el uso de sistemas de promoción/difusión, la tipología de usuarios que utilizan el servicio, la tipología de documentos que solicitan, la forma en que las bibliotecas reciben las peticiones, las formas de envío utilizadas y los costos asociados al servicio. Se identificaron además las fortalezas y debilidades respecto a la logística y a la gestión del servicio, el nivel de satisfacción respecto al software de gestión y el nivel de conocimiento respecto al reglamento de PI. Se llevó a cabo un estudio exploratorio descriptivo con enfoque cuantitativo. El diseño fue transversal enmarcado en un estudio de campo cuyas unidades de análisis fueron los bibliotecarios encargados del servicio de PI y los directores de las bibliotecas miembros de ABUC. Se pudo concluir que la mayor fortaleza del servicioestá en el acceso a otras colecciones, lo que permite ampliar el acervo bibliográfico disponible para los usuarios. Las mayores debilidades del servicio de préstamos interbibliotecarios estuvieron relacionadas con los problemas relativos al software Cor-pib y con el envío y recepción de los documentos. application/pdf text/html http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/7682 10.34096/ics.i43.7682 spa Facultad de Filosofía y Letras, Universidad de Buenos Aires http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/7682/7714 http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/7682/7896 Derechos de autor 2020 Información, cultura y sociedad Información, cultura y sociedad; No 43 (2020): Diciembre; 131-146 Información, cultura y sociedad; Núm. 43 (2020): Diciembre; 131-146 1851-1740 1514-8327 Interlibrary loans Library cooperation University libraries Statistics ABUC Argentina Préstamos interbibliotecarios Cooperación bibliotecaria Bibliotecas universitarias Estadísticas ABUC Argentina Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC) Gestión del servicio de préstamos interbibliotecarios del Acuerdo de Bibliotecas Universitarias de la provincia de Córdoba (ABUC) info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=7682_oai
institution Universidad de Buenos Aires
institution_str I-28
repository_str R-145
collection Repositorio Digital de la Universidad de Buenos Aires (UBA)
language Español
orig_language_str_mv spa
topic Interlibrary loans
Library cooperation
University libraries
Statistics
ABUC
Argentina
Préstamos interbibliotecarios
Cooperación bibliotecaria
Bibliotecas universitarias
Estadísticas
ABUC
Argentina
spellingShingle Interlibrary loans
Library cooperation
University libraries
Statistics
ABUC
Argentina
Préstamos interbibliotecarios
Cooperación bibliotecaria
Bibliotecas universitarias
Estadísticas
ABUC
Argentina
Chaves, María Luz
Martín, Sandra Gisela
Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
topic_facet Interlibrary loans
Library cooperation
University libraries
Statistics
ABUC
Argentina
Préstamos interbibliotecarios
Cooperación bibliotecaria
Bibliotecas universitarias
Estadísticas
ABUC
Argentina
description This work describes the management of interlibrary loans (PI) of the Córdoba University Libraries Agreement. The objectives to determine the level of use of the service, the percentage of documents obtained over the total number of requests made, the application of satisfaction surveys, the use of promotion / dissemination systems, the typology of users who use the service, the type of documents they request, the way libraries receive requests, the shipping methods used and the costs associated with the service were establised. It was also sought to identify the strengths and weaknesses regarding logistics and service management, the level of satisfaction with management software and the level of knowledge regarding IP regulations. A descriptive exploratory study with a quantitative approach was established. The design was cross-sectional framed in a field study whose units of analysis were the librarians in charge of the IP service and the directors of the ABUC member libraries. It was concluded that the greatest strength of the service is in access to other collections, which allows expanding the bibliographic heritage available to users. The major weaknesses of the interlibrary loan service were related to the problems related to the Cor-pib software and the sending and receiving of documents.
format Artículo
publishedVersion
author Chaves, María Luz
Martín, Sandra Gisela
author_facet Chaves, María Luz
Martín, Sandra Gisela
author_sort Chaves, María Luz
title Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
title_short Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
title_full Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
title_fullStr Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
title_full_unstemmed Management of the inter-library loan service of the Cordoba University Library Agreement (ABUC)
title_sort management of the inter-library loan service of the cordoba university library agreement (abuc)
publisher Facultad de Filosofía y Letras, Universidad de Buenos Aires
publishDate 2020
url http://revistascientificas.filo.uba.ar/index.php/ICS/article/view/7682
https://repositoriouba.sisbi.uba.ar/gsdl/cgi-bin/library.cgi?a=d&c=biblioinfo&d=7682_oai
work_keys_str_mv AT chavesmarialuz managementoftheinterlibraryloanserviceofthecordobauniversitylibraryagreementabuc
AT martinsandragisela managementoftheinterlibraryloanserviceofthecordobauniversitylibraryagreementabuc
AT chavesmarialuz gestiondelserviciodeprestamosinterbibliotecariosdelacuerdodebibliotecasuniversitariasdelaprovinciadecordobaabuc
AT martinsandragisela gestiondelserviciodeprestamosinterbibliotecariosdelacuerdodebibliotecasuniversitariasdelaprovinciadecordobaabuc
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