Cita APA (7a ed.)

(2004). British Gas Case Study: Innovation in Customer Relationship Management. Marketline.

Cita Chicago Style (17a ed.)

British Gas Case Study: Innovation in Customer Relationship Management. Marketline, 2004.

Cita MLA (8a ed.)

British Gas Case Study: Innovation in Customer Relationship Management. Marketline, 2004.

Precaución: Estas citas no son 100% exactas.