Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama

The dynamic and global competitive environment induces companies that want to remain in the market to seek new ways to maintain a digital presence that favors the generation of new business, provide agile responses and consequently increase revenues. Studies indicate that digitalization helps to str...

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Autores principales: Martez, Nuvia Gisela, Bernal-Mojica , Bolívar, Quintero de Sanfilippo , Edilsa
Formato: Artículo revista
Lenguaje:Español
Publicado: Asociación Civil Red Pymes Mercosur 2024
Materias:
Acceso en línea:https://revistas.unc.edu.ar/index.php/pid/article/view/44704
Aporte de:
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record_format ojs
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-350
container_title_str Pymes, Innovación y Desarrollo
language Español
format Artículo revista
topic Digitalization
MSMEs
business competitiveness
adoption of digital technologies
digital skills
Digitalización
mipymes
competitividad empresarial
adopción de tecnologías digitales
spellingShingle Digitalization
MSMEs
business competitiveness
adoption of digital technologies
digital skills
Digitalización
mipymes
competitividad empresarial
adopción de tecnologías digitales
Martez, Nuvia Gisela
Bernal-Mojica , Bolívar
Quintero de Sanfilippo , Edilsa
Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
topic_facet Digitalization
MSMEs
business competitiveness
adoption of digital technologies
digital skills
Digitalización
mipymes
competitividad empresarial
adopción de tecnologías digitales
author Martez, Nuvia Gisela
Bernal-Mojica , Bolívar
Quintero de Sanfilippo , Edilsa
author_facet Martez, Nuvia Gisela
Bernal-Mojica , Bolívar
Quintero de Sanfilippo , Edilsa
author_sort Martez, Nuvia Gisela
title Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
title_short Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
title_full Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
title_fullStr Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
title_full_unstemmed Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama
title_sort relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (msmes) in panama
description The dynamic and global competitive environment induces companies that want to remain in the market to seek new ways to maintain a digital presence that favors the generation of new business, provide agile responses and consequently increase revenues. Studies indicate that digitalization helps to strengthen the competitiveness of the company because it strengthens the business model and the management of processes (internal and external) that lead to efficiency and customer satisfaction. This paper presents results of a study with 514 companies (micro 66.3%, small 25.7% and medium 8%) with the objective of validating the assumption that "the higher the degree of adoption of digital technologies, the better competitive position is expected". To respond to this hypothesis, a linear regression model was proposed between the competitive position of the MSME (Y) and the importance of the technologies adopted by the companies. The analyses necessary to validate the hypothesis of the model were carried out in the SPSS statistical package. The results showed that the variable Information technologies (X1) presented significance, which did not occur with the Operational technologies (X2), this can be associated with the high percentage of microenterprises that responded, because they possibly have a low level of specialization and do not have the financial/technological conditions to accelerate the pace of digitization that allows them to meet market demands, improve performance and consequently their competitiveness. Public policies focused on raising awareness and strengthening their digital skills are needed to enable them to face the current competitive context in a sustainable manner.
publisher Asociación Civil Red Pymes Mercosur
publishDate 2024
url https://revistas.unc.edu.ar/index.php/pid/article/view/44704
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spelling I10-R350-article-447042024-09-26T17:35:50Z Relationship between adoption of digital technologies and competitive position: a study with micro, small and medium enterprises (MSMEs) in Panama Relación entre adopción de tecnologías digitales y posición competitiva: un estudio con micro, pequeñas y medianas empresas (mipymes) de Panamá Martez, Nuvia Gisela Bernal-Mojica , Bolívar Quintero de Sanfilippo , Edilsa Digitalization MSMEs business competitiveness adoption of digital technologies digital skills Digitalización mipymes competitividad empresarial adopción de tecnologías digitales The dynamic and global competitive environment induces companies that want to remain in the market to seek new ways to maintain a digital presence that favors the generation of new business, provide agile responses and consequently increase revenues. Studies indicate that digitalization helps to strengthen the competitiveness of the company because it strengthens the business model and the management of processes (internal and external) that lead to efficiency and customer satisfaction. This paper presents results of a study with 514 companies (micro 66.3%, small 25.7% and medium 8%) with the objective of validating the assumption that "the higher the degree of adoption of digital technologies, the better competitive position is expected". To respond to this hypothesis, a linear regression model was proposed between the competitive position of the MSME (Y) and the importance of the technologies adopted by the companies. The analyses necessary to validate the hypothesis of the model were carried out in the SPSS statistical package. The results showed that the variable Information technologies (X1) presented significance, which did not occur with the Operational technologies (X2), this can be associated with the high percentage of microenterprises that responded, because they possibly have a low level of specialization and do not have the financial/technological conditions to accelerate the pace of digitization that allows them to meet market demands, improve performance and consequently their competitiveness. Public policies focused on raising awareness and strengthening their digital skills are needed to enable them to face the current competitive context in a sustainable manner. El entorno competitivo dinámico y global induce, a las empresas que quieren permanecer en el mercado, a buscar nuevas formas de mantener una presencia digital que favorezca generar nuevos negocios, dar respuestas ágilmente y en consecuencia aumentan los ingresos. Estudios indican que la digitalización ayuda a fortalecer la competitividad de la empresa porque fortalece el modelo de negocio y la gestión de procesos (internos y externos) que conducen a la eficiencia y satisfacción del cliente. Este documento presenta resultados de un estudio con 514 empresas (micro 66.3%, pequeñas 25.7% y medianas 8%) con el objetivo de validar el supuesto de que “a mayor grado de adopción de tecnologías digitales se espera una mejor posición competitiva”. Para dar respuesta a esa hipótesis se propuso un modelo lineal de regresión entre la posición competitiva de la mipyme (Y) y la importancia de las tecnologías adoptadas por las empresas. Los análisis necesarios para validar la hipótesis del modelo fueron realizados en el paquete estadístico SPSS. Los resultados mostraron que la variable Tecnologías de información (X1) presentó significancia, lo que no ocurrió con las Tecnologías operativas (X2), esto se puede asociar al alto porcentaje de microempresas que respondieron, porque posiblemente poseen un nivel bajo de especialización y no cuentan con las condiciones financieras/tecnológicas para acelerar el ritmo de digitalización que les permita atender las demandas del mercado, mejorar desempeño y consecuentemente su competitividad. Se necesitan políticas públicas enfocadas en sensibilizar y fortalecer sus habilidades digitales para que logren enfrentar el actual contexto competitivo sostenidamente. Asociación Civil Red Pymes Mercosur 2024-04-09 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.unc.edu.ar/index.php/pid/article/view/44704 10.70453/2344.9195.v11.n3.44704 Pymes, Innovación y Desarrollo; Vol. 11 Núm. 3 (2023): Dossier: Cuestiones sobre Gestión de la Ciencia, la Tecnología e Innovación en América Latina; 8-24 2344-9195 10.70453/2344.9195.v11.n3 spa https://revistas.unc.edu.ar/index.php/pid/article/view/44704/44860 https://creativecommons.org/licenses/by/4.0