Evaluating Non-Functional Aspects of Business Process Management Systems

Selecting a Business Process Management Systems (BPMS) for an organization is not a trivial task. It requires a thorough evaluation of its capabilities considering the whole support of the business process lifecycle and the organizational environment in which the BPMS will be used. In this context,...

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Detalles Bibliográficos
Autores principales: Delgado, Andrea, Calegari, Daniel
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2017
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Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/64971
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Sumario:Selecting a Business Process Management Systems (BPMS) for an organization is not a trivial task. It requires a thorough evaluation of its capabilities considering the whole support of the business process lifecycle and the organizational environment in which the BPMS will be used. In this context, in a previous work we have proposed a methodology for the systematic evaluation of BPMS, which was mostly focused on required functional and non-technical aspects. In this paper, we present the extension of our methodology with a detailed definition of non-functional aspects to be evaluated, and a set of test cases for their evaluation. We also performed a fine tuning of the methodology based on a comprehensive comparison with other existent methodologies and the provision of tool support. As a case study, we present an evaluation of open source and proprietary BPMS following our proposal.