Auditing organizational communication : a handbook of research, theory and practice /

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Detalles Bibliográficos
Autor principal: Hargie, Owen
Otros Autores: Tourish, Dennis
Formato: Libro
Lenguaje:Inglés
Publicado: Hove: Routledge, 2009
Edición:2nd ed.
Materias:
ADMINISTRACION DE EMPRESAS
COMUNICACION
COMPORTAMIENTO ORGANIZACIONAL
AUDITORIA
CUESTIONARIOS
ENTREVISTAS
Focus groups
Aporte de:Registro referencial: Solicitar el recurso aquí
Sistema de Bibliotecas UCES de Universidad de Ciencias Empresariales y Sociales (UCES)
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041 0 |a eng 
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100 0 |a Hargie, Owen  |9 20012 
245 1 0 |a Auditing organizational communication :  |b a handbook of research, theory and practice /  |c edited by Owen Hargie and Dennis Tourish. 
250 |a 2nd ed. 
260 |a Hove:  |b Routledge,   |c 2009 
300 |a 497 p. 
505 0 |a Part I. Audits in context -- 1. Communication and organizational success -- 2. Auditing communication to maximize performance --Part II. Audit methodologies -- 3. The questionnaire approach -- 4. The interview approach -- 5. The focus group approach -- 6. Data collection logsheet methods -- 7. Communication network analysis -- 8. Auditing professional practice -- 9. Auditing electronic communication -- 10. Crafting the audit report -- Part III. Audits in action -- 11. Charting communication performance in a healthcare organization -- 12. A communication audit of a hospital clinic -- 13. A communication audit of a paper mill -- 14. An interpretive audit case study -- 15. Auditing the annual business conference of a mayor beverage company -- 16. Auditing the corporate culture of a large manufacturing company -- 17. Auditing a major police organization -- 18. Auditing a major retail chain -- 19. A case of making sense of organizational communication --Part V. Final considerations -- 20. Strategy, research and pedagogy: the role of audits. -- Apendix. References. Author index. Subject index. 
650 4 |9 16  |a ADMINISTRACION DE EMPRESAS 
650 4 |a COMUNICACION  |9 75 
650 4 |a COMPORTAMIENTO ORGANIZACIONAL  |9 5737 
650 4 |a AUDITORIA  |9 886 
650 4 |a CUESTIONARIOS  |9 2013 
650 4 |9 1243  |a ENTREVISTAS 
653 4 |a Focus groups 
700 1 |a Tourish, Dennis  |9 20013 
942 |c LIB  |2 ddc 
998 |b ed. 

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