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|a HD9980.5
|b G872 1994eb
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|a 658.8
|
| 100 |
1 |
|
|a Gr�onroos, Christian.
|
| 245 |
1 |
0 |
|a Marketing y gesti�on de servicios
|h [recurso electronico]
|b la gesti�on de los momentos de la verdad y la competencia en los servicios /
|c Christian Gr�onroos.
|
| 260 |
|
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|a Madrid :
|b Ediciones D�iaz de Santos,
|c 1994.
|
| 300 |
|
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|a XX, 291 p.
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| 533 |
|
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|a Recurso electr�onico. Santa Fe, Arg.: e-libro, 2015. Disponible v�ia World Wide Web. El acceso puede estar limitado para las bibliotecas afiliadas a e-libro.
|
| 650 |
|
4 |
|a Comercializaci�on.
|
| 650 |
|
4 |
|a Competencia econ�omica.
|
| 650 |
|
0 |
|a Marketing.
|
| 650 |
|
0 |
|a Marketing
|x Management.
|
| 650 |
|
0 |
|a Competition.
|
| 650 |
|
0 |
|a Service industries
|x Management.
|
| 650 |
|
0 |
|a Service industries
|x Marketing.
|
| 653 |
|
|
|a Marketing de servicios
|
| 655 |
|
4 |
|a Libros electr�onicos.
|
| 710 |
2 |
|
|a e-libro, Corp.
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| 856 |
4 |
0 |
|u https://elibro.net/ereader/ufasta/52882
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|c 171251
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