To keep your customers, keep it simple
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| LEADER | 00388 a2200121 4500 | ||
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| 001 | ART_15485 | ||
| 005 | 20260410161615.0 | ||
| 008 | 260409a | ||
| 245 | 1 | 0 | |a To keep your customers, keep it simple |
| 100 | 1 | |a Freeman, Karen | |
| 700 | 1 | |a Spenner, Patrick | |
| 773 | 0 | |t Harvard Business Review |g Innovation for the risk-averse - Vol. 90, Nº 5 (mayo. 2012) |w REV340 | |
| 999 | |c 11043 |d 11043 | ||