SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL
General Objective: To know about users´ satisfaction regarding treatment received during pregnancy, delivery and postpartum at a public hospital. Method: Descriptive, prospective, cross-sectional study. An instrument was deliberately created, based on dignified care indicators and two satisfaction q...
| Autores principales: | , , , , |
|---|---|
| Formato: | Artículo revista |
| Lenguaje: | Español |
| Publicado: |
Escuela de Salud Pública y Ambiente. Fac. Cs. Médicas UNC
2018
|
| Materias: | |
| Acceso en línea: | https://revistas.unc.edu.ar/index.php/RSD/article/view/18622 |
| Aporte de: |
| id |
I10-R360-article-18622 |
|---|---|
| record_format |
ojs |
| institution |
Universidad Nacional de Córdoba |
| institution_str |
I-10 |
| repository_str |
R-360 |
| container_title_str |
Revista de Salud Pública |
| language |
Español |
| format |
Artículo revista |
| topic |
Patient Satisfaction treatment received pregnancy normal delivery immediate postpartum. Satisfação do paciente tratamento recebido gravidez parto eutócico puerpério imediato. Satisfacción trato recibido embarazo parto eutócico puerperio inmediato. |
| spellingShingle |
Patient Satisfaction treatment received pregnancy normal delivery immediate postpartum. Satisfação do paciente tratamento recebido gravidez parto eutócico puerpério imediato. Satisfacción trato recibido embarazo parto eutócico puerperio inmediato. Blazquez Morales, María Sobeida Leticia Blazquez-Morales, Maria Sobeida Leticia Muñoz-Aguilar, Karen Lizeth Gutiérrez-Alba, Gaudencio Siliceo-Murrieta, José Isaías SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| topic_facet |
Patient Satisfaction treatment received pregnancy normal delivery immediate postpartum. Satisfação do paciente tratamento recebido gravidez parto eutócico puerpério imediato. Satisfacción trato recibido embarazo parto eutócico puerperio inmediato. |
| author |
Blazquez Morales, María Sobeida Leticia Blazquez-Morales, Maria Sobeida Leticia Muñoz-Aguilar, Karen Lizeth Gutiérrez-Alba, Gaudencio Siliceo-Murrieta, José Isaías |
| author_facet |
Blazquez Morales, María Sobeida Leticia Blazquez-Morales, Maria Sobeida Leticia Muñoz-Aguilar, Karen Lizeth Gutiérrez-Alba, Gaudencio Siliceo-Murrieta, José Isaías |
| author_sort |
Blazquez Morales, María Sobeida Leticia |
| title |
SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| title_short |
SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| title_full |
SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| title_fullStr |
SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| title_full_unstemmed |
SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL |
| title_sort |
satisfaction regarding care received during pregnancy, delivery and postpartum at a public hospital |
| description |
General Objective: To know about users´ satisfaction regarding treatment received during pregnancy, delivery and postpartum at a public hospital. Method: Descriptive, prospective, cross-sectional study. An instrument was deliberately created, based on dignified care indicators and two satisfaction questionnaires, after being piloted, validated and its reliability checked. Applied in immediate postpartum after normal childbirth. Results:114 respondents, bivaried analysis reported more satisfaction in delivery and postpartum care in women in free union, and less satisfaction during postpartum in users with higher levels of education. Night shift presented the highest index of satisfaction in delivery. Discussion: Results agree with the “Disconfirmation Paradigm”, null disconfirmation was obtained (fulfilling expectations) and results showed good satisfaction indexes. However, it is necessary to consider the users who expressed dissatisfaction and make recommendations to improve care. |
| publisher |
Escuela de Salud Pública y Ambiente. Fac. Cs. Médicas UNC |
| publishDate |
2018 |
| url |
https://revistas.unc.edu.ar/index.php/RSD/article/view/18622 |
| work_keys_str_mv |
AT blazquezmoralesmariasobeidaleticia satisfactionregardingcarereceivedduringpregnancydeliveryandpostpartumatapublichospital AT blazquezmoralesmariasobeidaleticia satisfactionregardingcarereceivedduringpregnancydeliveryandpostpartumatapublichospital AT munozaguilarkarenlizeth satisfactionregardingcarereceivedduringpregnancydeliveryandpostpartumatapublichospital AT gutierrezalbagaudencio satisfactionregardingcarereceivedduringpregnancydeliveryandpostpartumatapublichospital AT siliceomurrietajoseisaias satisfactionregardingcarereceivedduringpregnancydeliveryandpostpartumatapublichospital AT blazquezmoralesmariasobeidaleticia satisfacciondeltratorecibidoduranteelembarazopartoypuerperioenunhospitalpublico AT blazquezmoralesmariasobeidaleticia satisfacciondeltratorecibidoduranteelembarazopartoypuerperioenunhospitalpublico AT munozaguilarkarenlizeth satisfacciondeltratorecibidoduranteelembarazopartoypuerperioenunhospitalpublico AT gutierrezalbagaudencio satisfacciondeltratorecibidoduranteelembarazopartoypuerperioenunhospitalpublico AT siliceomurrietajoseisaias satisfacciondeltratorecibidoduranteelembarazopartoypuerperioenunhospitalpublico AT blazquezmoralesmariasobeidaleticia satisfacaodotratamentorecebidoduranteagravidezpartoepuerperioemumhospitalpublico AT blazquezmoralesmariasobeidaleticia satisfacaodotratamentorecebidoduranteagravidezpartoepuerperioemumhospitalpublico AT munozaguilarkarenlizeth satisfacaodotratamentorecebidoduranteagravidezpartoepuerperioemumhospitalpublico AT gutierrezalbagaudencio satisfacaodotratamentorecebidoduranteagravidezpartoepuerperioemumhospitalpublico AT siliceomurrietajoseisaias satisfacaodotratamentorecebidoduranteagravidezpartoepuerperioemumhospitalpublico |
| first_indexed |
2024-09-03T22:26:32Z |
| last_indexed |
2025-05-10T05:21:33Z |
| _version_ |
1833249784392056832 |
| spelling |
I10-R360-article-186222025-04-03T12:06:18Z SATISFACTION REGARDING CARE RECEIVED DURING PREGNANCY, DELIVERY AND POSTPARTUM AT A PUBLIC HOSPITAL Satisfacción del trato recibido durante el embarazo, parto y puerperio en un hospital público. SATISFAÇÃO DO TRATAMENTO RECEBIDO DURANTE A GRAVIDEZ, PARTO E PUERPÉRIO EM UM HOSPITAL PÚBLICO Blazquez Morales, María Sobeida Leticia Blazquez-Morales, Maria Sobeida Leticia Muñoz-Aguilar, Karen Lizeth Gutiérrez-Alba, Gaudencio Siliceo-Murrieta, José Isaías Patient Satisfaction treatment received pregnancy normal delivery immediate postpartum. Satisfação do paciente tratamento recebido gravidez parto eutócico puerpério imediato. Satisfacción trato recibido embarazo parto eutócico puerperio inmediato. General Objective: To know about users´ satisfaction regarding treatment received during pregnancy, delivery and postpartum at a public hospital. Method: Descriptive, prospective, cross-sectional study. An instrument was deliberately created, based on dignified care indicators and two satisfaction questionnaires, after being piloted, validated and its reliability checked. Applied in immediate postpartum after normal childbirth. Results:114 respondents, bivaried analysis reported more satisfaction in delivery and postpartum care in women in free union, and less satisfaction during postpartum in users with higher levels of education. Night shift presented the highest index of satisfaction in delivery. Discussion: Results agree with the “Disconfirmation Paradigm”, null disconfirmation was obtained (fulfilling expectations) and results showed good satisfaction indexes. However, it is necessary to consider the users who expressed dissatisfaction and make recommendations to improve care. Satisfacción del trato recibido durante el embarazo, parto y puerperio en un hospital público.Satisfaction of the treatment received during pregnancy, delivery and puerperium in a public hospital Resumen Objetivo general: Conocer la satisfacción de las usuarias desde la perspectiva del trato recibido durante el embarazo, parto y puerperio, en un hospital público. Método: Estudio descriptivo, prospectivo, transversal. Se elaboró instrumento exprofeso, basado en indicadores de trato digno y dos cuestionarios de satisfacción, piloteado, validado y probada su confiabilidad. Aplicado en puerperio inmediato de parto eutócico. Resultados: 114 encuestadas, análisis bivariado reportó mayor satisfacción en la atención del parto y puerperio en mujeres en unión libre; y menor satisfacción durante el puerperio en usuarias con mayor nivel de escolaridad. Turno nocturno presentó índice de satisfacción más alto en el parto. Discusión: Resultados concuerdan con el "Paradigma de la Desconfirmación", se obtuvo desconfirmación nula (cumpliendo las expectativas), los resultados mostraron buenos índices de satisfacción. Sin embargo, es necesario considerar a las usuarias que expresaron insatisfacción y proponer recomendaciones para mejorar la atención. Objetivo geral: Conhecer a satisfação dos usuários na perspectiva do tratamento recebido durante a gravidez, parto e puerpério, em um hospital público. Método: Estudo descritivo, prospectivo, transversal. Desenhou-se um instrumento exprofeso, baseado em indicadores de tratamento digno e dois questionários de satisfação, pilotados, validados e checados em sua confiabilidade. Foi aplicado no puerpério imediato de parto eutócico. Resultados: dos 114 entrevistados, a análise bi-variada relatou maior satisfação no atendimento ao parto e puerpério nas mulheres em união livre;e menor satisfação durante o puerpério em usuários com maior nível de escolaridade. A turma da noite apresentou maior índice de satisfação no parto. Discussão: Os resultados concordam com o “Paradigma da Desconfirmação”, houve desconfirmación nula (cumprindo as expectativas), os resultados mostraram bons índices de satisfação. No entanto, é necessário considerar os usuários que expressaram insatisfação e propor recomendações para melhorar o atendimento. Escuela de Salud Pública y Ambiente. Fac. Cs. Médicas UNC 2018-04-19 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistas.unc.edu.ar/index.php/RSD/article/view/18622 10.31052/1853.1180.v22.n1.18622 Revista de Salud Pública; Vol. 22 Núm. 1 (2018): Revista de Salud Pública; 8-19 1852-9429 1853-1180 10.31052/1853.1180.v22.n1 spa https://revistas.unc.edu.ar/index.php/RSD/article/view/18622/19598 Derechos de autor 2018 Universidad Nacional de Córdoba https://creativecommons.org/licenses/by-nc/4.0 |