Museums as service providers

The present paper discusses the complex understanding of Museum as an entity that provides services. Indeed we are far from seeing museums fully acting as services since the rationale of the way they operate derives from the permanent concession of grants either from state budgets or from beneficent...

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Detalles Bibliográficos
Autor principal: Moutinho, Mário; Universidade Lusófona de Humanidades e Tecnologias
Lenguaje:Portugués
Publicado: Edições Universitárias Lusófonas 2012
Acceso en línea:http://revistas.ulusofona.pt/index.php/cadernosociomuseologia/article/view/2861
http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=pt/pt-003&d=article2861oai
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language Portugués
description The present paper discusses the complex understanding of Museum as an entity that provides services. Indeed we are far from seeing museums fully acting as services since the rationale of the way they operate derives from the permanent concession of grants either from state budgets or from beneficent institutions. In order to do this, we use reflections presented in previous papers, where we considered these issues separately; we now believe they will gain some coherence when articulated with the reflection on museums seen in their possible, albeit inadequately assumed, condition as service providers.We shall consider some aspects of the introduction in museums of the new information and communication technologies (NICT) as part of this process. On the one hand, these technologies open doors, and some museums take good advantage of that; but on the other hand their being used in a limited way does not enable the realisation of the role they can play, with multiple benefits from the organisational point of view, fostering innovation and creating new service concepts that are more aware of the world we live in.
author Moutinho, Mário; Universidade Lusófona de Humanidades e Tecnologias
spellingShingle Moutinho, Mário; Universidade Lusófona de Humanidades e Tecnologias
Museums as service providers
author_facet Moutinho, Mário; Universidade Lusófona de Humanidades e Tecnologias
author_sort Moutinho, Mário; Universidade Lusófona de Humanidades e Tecnologias
title Museums as service providers
title_short Museums as service providers
title_full Museums as service providers
title_fullStr Museums as service providers
title_full_unstemmed Museums as service providers
title_sort museums as service providers
publisher Edições Universitárias Lusófonas
publishDate 2012
url http://revistas.ulusofona.pt/index.php/cadernosociomuseologia/article/view/2861
http://biblioteca.clacso.edu.ar/gsdl/cgi-bin/library.cgi?a=d&c=pt/pt-003&d=article2861oai
work_keys_str_mv AT moutinhomariouniversidadelusofonadehumanidadesetecnologias museumsasserviceproviders
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