The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services

Emerging technologies, e.g., cloud computing, artificial intelligence, robotics, and information technologies, facilitate digital transformation and promote digital services. Significant research exists on the acceptance and use of technologies and specific digital transformation (DT) practices. Ho...

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Autores principales: Pintado, Pablo, Jaramillo, Irvin, Prado, Daniela, Estévez, Elsa Clara
Formato: Articulo
Lenguaje:Inglés
Publicado: 2023
Materias:
Ciencias Informáticas
acceptance and use factors
digital transformation
human-computer interaction
taxonomy
digital services
actores de aceptación y uso
transformación digital
interacción humano-computadora
taxonomía
servicios digitales
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/159859
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
id I19-R120-10915-159859
record_format dspace
spelling I19-R120-10915-1598592023-11-07T20:02:46Z http://sedici.unlp.edu.ar/handle/10915/159859 The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services La taxonomía de los factores de aceptación y uso de las tecnologías para interfaz hombre computadora de servicios digitales Pintado, Pablo Jaramillo, Irvin Prado, Daniela Estévez, Elsa Clara 2023-10 2023-11-07T11:46:41Z en Ciencias Informáticas acceptance and use factors digital transformation human-computer interaction taxonomy digital services actores de aceptación y uso transformación digital interacción humano-computadora taxonomía servicios digitales Emerging technologies, e.g., cloud computing, artificial intelligence, robotics, and information technologies, facilitate digital transformation and promote digital services. Significant research exists on the acceptance and use of technologies and specific digital transformation (DT) practices. However, more research is needed to better understand user’s acceptance and how they use technology to better de-sign digital services. Thus, this paper: 1) proposes a Systematic Literature Review (SLR) of the models of acceptance and use of technologies, as well as of certain DT practices applied to the human-computer interaction (HCI) of digital services; 2) provides an analysis of the results of the behavior of the factors and practices; and 3) proposes a taxonomy of the acceptance and use factors applied to HCI of digital services by economic activity. The main contribution of this work is the proposed taxonomy in a vacancy area relevant to digital transformation efforts applied to digital services pursued globally, both in the private and public sectors. Las tecnologías emergentes, como la computación en nube, la inteligencia artificial, la robótica y las tecnologías de la información, facilitan la transformación digital y promueven los servicios digitales. Existen numerosas investigaciones sobre la aceptación y el uso de tecnologías y prácticas específicas de transformación digital (TD). Sin embargo, se necesita más investigación para comprender mejor la aceptación de los usuarios y cómo utilizan la tecnología para desarrollar mejor los servicios digitales. Por ello, este artículo 1) propone una Revisión Sistemática de la Literatura (SLR) de los modelos de aceptación y uso de las tecnologías, así como de determinadas prácticas de TD aplicadas a la interacción humano-computadora (HCI) de los servicios digitales; 2) proporciona un análisis de los resultados del comportamiento de los factores y prácticas; y 3) propone una taxonomía de los factores de aceptación y uso aplicados a la HCI de los servicios digitales por actividad económica. El principal aporte de este trabajo es la taxonomía propuesta en un área de vacante relevante para los esfuerzos de transformación digital aplicados a los servicios digitales que se llevan a cabo a nivel mundial, tanto en el sector privado como en el público. Facultad de Informática Articulo Articulo http://creativecommons.org/licenses/by-nc/4.0/ Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) application/pdf 161-171
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
acceptance and use factors
digital transformation
human-computer interaction
taxonomy
digital services
actores de aceptación y uso
transformación digital
interacción humano-computadora
taxonomía
servicios digitales
spellingShingle Ciencias Informáticas
acceptance and use factors
digital transformation
human-computer interaction
taxonomy
digital services
actores de aceptación y uso
transformación digital
interacción humano-computadora
taxonomía
servicios digitales
Pintado, Pablo
Jaramillo, Irvin
Prado, Daniela
Estévez, Elsa Clara
The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
topic_facet Ciencias Informáticas
acceptance and use factors
digital transformation
human-computer interaction
taxonomy
digital services
actores de aceptación y uso
transformación digital
interacción humano-computadora
taxonomía
servicios digitales
description Emerging technologies, e.g., cloud computing, artificial intelligence, robotics, and information technologies, facilitate digital transformation and promote digital services. Significant research exists on the acceptance and use of technologies and specific digital transformation (DT) practices. However, more research is needed to better understand user’s acceptance and how they use technology to better de-sign digital services. Thus, this paper: 1) proposes a Systematic Literature Review (SLR) of the models of acceptance and use of technologies, as well as of certain DT practices applied to the human-computer interaction (HCI) of digital services; 2) provides an analysis of the results of the behavior of the factors and practices; and 3) proposes a taxonomy of the acceptance and use factors applied to HCI of digital services by economic activity. The main contribution of this work is the proposed taxonomy in a vacancy area relevant to digital transformation efforts applied to digital services pursued globally, both in the private and public sectors.
format Articulo
Articulo
author Pintado, Pablo
Jaramillo, Irvin
Prado, Daniela
Estévez, Elsa Clara
author_facet Pintado, Pablo
Jaramillo, Irvin
Prado, Daniela
Estévez, Elsa Clara
author_sort Pintado, Pablo
title The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
title_short The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
title_full The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
title_fullStr The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
title_full_unstemmed The taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
title_sort taxonomy of factors of acceptance and use of technologies for human computer interface in digital services
publishDate 2023
url http://sedici.unlp.edu.ar/handle/10915/159859
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