Strategy map design based on the balance scorecard framework for higher education institutions

Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can undere...

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Autores principales: Salinas, Sergio, Murcia, Enzo, Tagarelli, Sandra, Ontiveros, Patricia, Rotella, Carina
Formato: Artículo acceptedVersion
Lenguaje:Inglés
Publicado: 2024
Materias:
Scorecard, Strategy map, Education
Acceso en línea:http://hdl.handle.net/20.500.12272/10934
Aporte de:
RIA - Repositorio Institucional Abierto (UTN) de Universidad Tecnológica Nacional
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record_format dspace
spelling I68-R174-20.500.12272-109342024-08-01T14:25:22Z Strategy map design based on the balance scorecard framework for higher education institutions Salinas, Sergio Murcia, Enzo Tagarelli, Sandra Ontiveros, Patricia Rotella, Carina Scorecard, Strategy map, Education Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic. Universidad Tecnológica Nacional. Facultad Regional Mendoza, Argentina Peer Reviewed 2024-06-07T12:55:49Z 2024-06-07T12:55:49Z 2021-01-01 info:eu-repo/semantics/article acceptedVersion CoNaIISI 2021 http://hdl.handle.net/20.500.12272/10934 * eng PID 7658 openAccess http://creativecommons.org/publicdomain/zero/1.0/ CC0 1.0 Universal Universidad Tecnológica Nacional. Facultad Regional Mendoza Atribución pdf
institution Universidad Tecnológica Nacional
institution_str I-68
repository_str R-174
collection RIA - Repositorio Institucional Abierto (UTN)
language Inglés
topic Scorecard, Strategy map, Education
spellingShingle Scorecard, Strategy map, Education
Salinas, Sergio
Murcia, Enzo
Tagarelli, Sandra
Ontiveros, Patricia
Rotella, Carina
Strategy map design based on the balance scorecard framework for higher education institutions
topic_facet Scorecard, Strategy map, Education
description Educational technology enables institutions to enhance their educative process as well as the services they provide to students and society. For this reason, higher education institutions for several years invested resources in technology to develop competitive advantages. However, they can underestimate the complexity of integrating technology in the educative process leading to underutilization of these resources. The COVID-19 pandemic changed many aspects in human life including the configuration of higher education institutions. In this sense, the lockdown implemented in several countries acelerated the process of integrating Education technology (EdTech) in the education process. Nowadays, the new normality in education relies on diverse hardware and software platforms. The consequences of the pandemic pushed institutions to makefast decisions about the use of these platforms in education without plan developed in advanced. This paper presents an strategy map based on the Balanced Scorecard Framework to maximize the benefits of using EdTech in higher education institutions. The results presented in this work aim to enable institutions to maximize the use of their resources, improve their productivity by the means of fusing EdTech and the educative process based on the lessons learnt during the pandemic.
format Artículo
acceptedVersion
author Salinas, Sergio
Murcia, Enzo
Tagarelli, Sandra
Ontiveros, Patricia
Rotella, Carina
author_facet Salinas, Sergio
Murcia, Enzo
Tagarelli, Sandra
Ontiveros, Patricia
Rotella, Carina
author_sort Salinas, Sergio
title Strategy map design based on the balance scorecard framework for higher education institutions
title_short Strategy map design based on the balance scorecard framework for higher education institutions
title_full Strategy map design based on the balance scorecard framework for higher education institutions
title_fullStr Strategy map design based on the balance scorecard framework for higher education institutions
title_full_unstemmed Strategy map design based on the balance scorecard framework for higher education institutions
title_sort strategy map design based on the balance scorecard framework for higher education institutions
publishDate 2024
url http://hdl.handle.net/20.500.12272/10934
work_keys_str_mv AT salinassergio strategymapdesignbasedonthebalancescorecardframeworkforhighereducationinstitutions
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AT tagarellisandra strategymapdesignbasedonthebalancescorecardframeworkforhighereducationinstitutions
AT ontiverospatricia strategymapdesignbasedonthebalancescorecardframeworkforhighereducationinstitutions
AT rotellacarina strategymapdesignbasedonthebalancescorecardframeworkforhighereducationinstitutions
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