SCOR model and the balanced scorecard, a powerful combination for business management assets

Fil: Díaz Curbelo, Alina. Universidad Central ¨Marta Abreu¨ de Las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.

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Autores principales: Díaz Curbelo, Alina, Marrero Delgado, Fernando
Formato: Artículo publishedVersion
Lenguaje:Inglés
Publicado: Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración 2013
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Acceso en línea:https://hdl.handle.net/20.500.12219/4618
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spelling I77-R195-20.500.12219-46182023-10-21T22:41:06Z SCOR model and the balanced scorecard, a powerful combination for business management assets Díaz Curbelo, Alina Marrero Delgado, Fernando Strategic objectives SCOR model Process Balanced scorecard Fil: Díaz Curbelo, Alina. Universidad Central ¨Marta Abreu¨ de Las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba. Fil: Marrero Delgado, Fernando. Universidad Central ¨Marta Abreu¨ de Las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba. The success of any organization depends increasingly on business processes that are aligned with its strategic direction and enable proactive change management. In this sense it has a logistics management role in an efficient, timely, and relevant throughout its value chain. Most organizations are lack of practical tools that allow them the identification and management of logistics processes in relation to their impact on customer expectations and strategic objectives of the organization. In line with this, in this paper we propose a procedure based on the Supply Chain Operations Reference model (SCOR) for linking business objectives with the operations of the logistics process and develop a systematic approach to identify, monitor and improve, their performance from the perspective of the firm as a link in the supply chain. Their integration with the Balanced Scorecard tool is a powerful intangible combination that enables comprehensive management and continual improvement by integrating the three levels of management and facilitating the decision making process efficiently and proactively. 2013-12-20 info:eu-repo/semantics/article info:ar-repo/semantics/artículo info:eu-repo/semantics/publishedVersion https://hdl.handle.net/20.500.12219/4618 eng info:eu-repo/semantics/altIdentifier/urn/https://visiondefuturo.fce.unam.edu.ar/index.php/visiondefuturo/article/view/659/580 info:eu-repo/semantics/openAccess application/pdf application/pdf 1.299 MB Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración
institution Universidad Nacional de Misiones
institution_str I-77
repository_str R-195
collection Repositorio Institucional Digital de la UNaM (RIDUNAM)
language Inglés
topic Strategic objectives
SCOR model
Process
Balanced scorecard
spellingShingle Strategic objectives
SCOR model
Process
Balanced scorecard
Díaz Curbelo, Alina
Marrero Delgado, Fernando
SCOR model and the balanced scorecard, a powerful combination for business management assets
topic_facet Strategic objectives
SCOR model
Process
Balanced scorecard
description Fil: Díaz Curbelo, Alina. Universidad Central ¨Marta Abreu¨ de Las Villas. Facultad de Ingeniería Industrial y Turismo; Cuba.
format Artículo
Artículo
publishedVersion
author Díaz Curbelo, Alina
Marrero Delgado, Fernando
author_facet Díaz Curbelo, Alina
Marrero Delgado, Fernando
author_sort Díaz Curbelo, Alina
title SCOR model and the balanced scorecard, a powerful combination for business management assets
title_short SCOR model and the balanced scorecard, a powerful combination for business management assets
title_full SCOR model and the balanced scorecard, a powerful combination for business management assets
title_fullStr SCOR model and the balanced scorecard, a powerful combination for business management assets
title_full_unstemmed SCOR model and the balanced scorecard, a powerful combination for business management assets
title_sort scor model and the balanced scorecard, a powerful combination for business management assets
publisher Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración
publishDate 2013
url https://hdl.handle.net/20.500.12219/4618
work_keys_str_mv AT diazcurbeloalina scormodelandthebalancedscorecardapowerfulcombinationforbusinessmanagementassets
AT marrerodelgadofernando scormodelandthebalancedscorecardapowerfulcombinationforbusinessmanagementassets
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